We at Space Nation Oy (“Space Nation, “we”, “us” or “our”) believe that your (“you” or “user”) business is no one else’s. Your privacy is important to you… and to us. So we will protect the information you share with us. To protect your privacy, we follow different principles in accordance with worldwide best practices for privacy and data protection.
This Policy is applied only to information and data obtained through your use of the Services. The Services may include links to contents of third-party service providers. However, any such links to contents of other service providers does not constitute our affiliation with or control over such third parties and thus, to the extent permitted by applicable laws, Space Nation is not responsible for such contents, their level of data protection nor the actions of such third parties.
By using our Services, you express your agreement to this Policy and the processing of information or data relating to you in a manner specified in this Policy. Should you not agree to these terms, please do not use the Services and provide us a request to erase your personal data.
For questions and information about this Policy, further information regarding the processing of your personal data and your rights, please contact us at firstname.lastname@example.org or at Space Nation Oy, Privacy Team, Urho Kekkosen katu 4-6 A, 00100 Helsinki, Finland.
What information and data we collect and from where?
We collect only such information and data that is necessary for us to provide you the Services you have requested. Such information and data may include the following:
- Contact information (such as name and email address);
- Where registration is a prerequisite for using the Services, username and password;
- Profile information (such as profile photo, gender, birthday or age) and other such information that you voluntarily provide us, such as photos of you uploaded to the Services and electronic messages you send using the Services;
- Links to your profiles on social networking websites and other third-party sites;
- When you order from us, billing information;
- Automatically collected data, such as IP address, the operating system of your device, browser type and language; Mobile device identifiers, including device ID and device name; and general location information necessary for the purposes of providing you with the correct version of the Services.
Generally, the foregoing data and information is requested from you when you e.g. create a Registration ID on our website or when you download our software or app, enter a contest, order e-mail newsletters or join our limited-access premium site; or collected automatically whenever you use our Services.
If you choose not to register or provide personal information, you can still use most of the contents on our Services, but you will not be able to access areas that require registration.
WhY We Process the data you share with us?
The lawful basis for processing of your personal data is the customer relationship between us and you, i.e. an agreement or our legitimate interest. Certain processing activities are based on your consent, such as when you give us your consent for receiving electronic marketing communication from us.
We use your Personal Information for e.g. the following purposes:
- Creating personal game accounts to allow you to participate in our games;
- To make the site easier for you to use by not having to enter information more than once;
- To help you quickly find software, services or information;
- To help us create content most relevant to you;
- To alert you to product upgrades, special offers, updated information and other new and exciting services from us;
- Operating, troubleshooting, improving and optimizing our Services;
- Invoicing for your in-app purchases;
- To send you updates about your order and questionnaires to measure your satisfaction with our Services;
- Respond to your comments or questions and provide you customer service;
- Enable you to communicate with other users.
Electronic Product Registration and Personal profiles
When you buy and install a new product, we may ask you to register your product electronically. When you do, we merge your registration information with the information you’ve already left with us (we call that information your personal profile). If you haven’t previously registered with us, we create a personal profile for you from your product registration information. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.
When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across https://spacenation.org/", allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you’ve already provided. Even if you switch devices, you won’t have to re-register – just use your Registration ID to identify yourself.
When you use our game on a mobile platform, we may record certain information regarding your use of the game. The recorded data may include session times, in-app purchases, hardware type, version of the operating system of your device, mobile device identifiers and IP address. This data is used to troubleshooting as well as for improving and optimizing the Services. We may also from time to time send you push notifications related to the Services that may be of interest to you.
The mobile application enables you to make in-app purchases. Such purchases are carried out through a third-party partner, depending on the operating system of your device (Apple’s App Store or Google’s Google Play). These third-party partners collect information on your purchases they need to receive and transmit payments in the Service with its own protected function. We at Space Nation will not have direct access to your billing information, such as the number of your credit card. However, we will record your in-app purchases so that we can offer you the contents you have paid for.
Newsletters, advertising and your consent
You will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you no longer want us to communicate with you about offers regarding Space Nation products, programs, events, or services by email, postal mail, or telephone, you may opt-out from receiving such material from Space Nation at any time. Should you opt-out from receiving the electronic newsletter or other such material, we will no longer send you any other information than necessary customer communication.
Space Nation occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.
Disclosures and transfer or your personal data
We use partners in providing the Services and for the purposes of data processing defined in this policy and, in this context, we or our partners may, in accordance with applicable legislation, process personal data anywhere in the world. In regard to transfers of personal data from the EEA area to countries where the local data protection legislation does not provide adequate level of data protection, the transfers are based on appropriate safeguards, such as standard contractual clauses approved by the European Commission or a competent supervisory authority.
To learn more about the appropriate safeguards we use, please send us an email at email@example.com.
We also occasionally hire other companies to provide certain limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide these partners and companies the information they need to deliver the services agreed, and they are prohibited from using that information for any other purpose.
Space Nation will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Space Nation or the Services; or (b) protect and defend the rights or property of Space Nation and its family of websites; or, (c) act in urgent circumstances to protect the personal safety of users of Space Nation Services or the public.
In case we sell our business or part of it or otherwise reorganize our business, personal data processed by us as a controller may be disclosed to buyers and their advisors in accordance with applicable legislation.
Security of your personal data
Space Nation has taken appropriate technical and organizational measures to protect the security of your personal data and to ensure that your choices for its intended use are honored. We protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction by appropriate technical measures such as firewalls. Further, we and our partners use the highest commercially reasonable care in ensuring that your e-commerce transactions are processed safely and securely. For example, when you place orders or access your personal account information, you’re utilizing a secure server software SSL, which encrypts your personal information before it’s sent over the Internet.
We do not share your personal data outside Space Nation, its subsidiaries, affiliates or other partners without your permission, except under conditions and for purposes explained in this Policy. Within Space Nation, its subsidiaries, affiliates and other partners, personal data is stored in password-controlled servers with limited access granted only to such persons whose work requires the processing or personal data and thus are granted access to the personal data.
Please always note that you also have a significant role in protecting your personal data. No one can see or edit your personal data without knowing your user name and password, so do not share these with others.
How long is my personal data retained?
The storage time of personal data depends on the type of data and its processing purpose. Space Nation stores the personal data at least for as long as it is needed for fulfilling the posted purposes of use, such as providing the Services, answering questions and solving problems. When we no longer need the collected personal data, we will safely destroy or irrevocably anonymize the data. We reserve the right to retain and process duly anonymized data for as long as we find it helpful for the purposes of e.g. development of the Services.
We may suspend your user account in the Service if your user account has been inactive for a period of one year. After suspending the user account, we will destroy or anonymize personal data linked to your account unless there is any other legitimate ground for processing of personal data.
How can you affect the processing of your personal data?
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time after registration in-app or online in your account. There, you can:
- View and edit personal information you have already given us;
- Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail;
- Sign up for electronic newsletters about our services and products;
- Register. Once you register, you won’t need to do it again. Wherever you use the Space Nation app or go on https://spacenation.org/ and sign in to your user account, your information stays with you.
You also have the option to direct the request of access to or rectification of personal data to Space Nation. If the request to access and rectify personal data is presented to us, the request must be in written or in electronic form and signed, and addressed to the Space Nation Privacy Team. The request shall contain the basic information needed for finding the requested data. After receiving and processing the request, Space Nation shall send a copy of the personal data to you by mail or electronically. Space Nation reserves the right to not complete your request if the request is manifestly unfounded or vexatious. Should you request for multiple copies or should you do more than one request per year, Space Nation may charge you a reasonable fee based on administrative costs for the execution of such request.
You have the right at any time to request Space Nation to erase personal data concerning you and processed by Space Nation and Space Nation has the obligation to erase the data if there is no longer a legitimate basis for processing the data. You also have the right to object the processing of your personal data if the data has been processed on the basis of legitimate interest, and in such cases, Space Nation has the obligation to stop processing such personal data unless Space Nation demonstrates compelling legitimate grounds for further processing of such personal data.
Notice to parents and personal data of children
Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.
Space Nation website does not publish content that is targeted to children and a person under the age of fifteen cannot register as a user to the Space Nation game. However, if you are concerned about your children providing Space Nation any personal information without your consent, you can contact us at Space Nation Privacy Team.
Space Nation reserves the right to update and modify this Policy. Unless otherwise provided by mandatory applicable legislation, Space Nation may not personally post changes to the data subjects and therefore Space Nation prompts you to check this policy from time to time for possible changes.